Wright The 31st edition of the conference list covers selected events that primarily focus on the use of technology in educational settings and on teaching, learning, and educational administration. Please note that events, dates, titles, and locations may change and some events may be cancelled.
Download PDF Program Summary Interaction management is a program designed to improve leadership skills in such areas as productivity, handling employee conflict, performance improvement, delegation, and overcoming resistance to change by teaching positive models of behavior and on-the-job application.
Participants learn and practice skills that are demonstrated through videotaped models. To date over Classroom management dissertations million managers have been trained through the interaction management and skill practices program in a wide range of industries such as government, banking, insurance, manufacturing, and health care.
There now are many different versions of this learning approach besides the one developed by Development Dimensions International, Inc. Lost-time accidents were reduced by 50 percent. Investigation of formal grievances and productivity were also evaluated.
Formal grievances were reduced from an average of 15 per year to 3 per year. Program Description Ever since the seminal work of Goldstein and Sorcherbehavior modeling has been used to train supervisory personnel in a number of different settings.
Targeted for managers and supervisors in various occupations including health care, communications, education, and manufacturingInteraction Modeling strives to improve supervisory skills in areas such as productivity, handling employee conflict and complaints, employee absenteeism, and overcoming resistance to change.
The method does so by teaching positive models of behavior and on-the-job application. The program addresses social and emotional competencies such as accurate self-assessment, adaptability, initiative and innovation, empathy, and communication.
Developed over 20 years ago by William C.
One of the first steps towards implementing an effective program is a competency-based needs assessment, which can be done either by the organization seeking training or DDI. Based on this assessment, the program planners develop a profile of the competencies vital for success.
Then, a needs assessment of the participants undergoing training is performed. Assessment tools include self-assessment of current competence, degree assessment, and interviews to gather data on current job performance issues. These assessments reveal performance gaps that become the focus of the training program.
Based on a system possessing 20 skill modules, each depicting challenging interactions faced by supervisors, the design of an Interaction Management program encourages its participants to choose those modules that seem most relevant to their training needs.
Whatever specific modules are chosen, the program begins with an introductory module, which provides an overview of the major themes regarding behavior modeling.
Also standard is a review module, which fosters a discussion of how participants have used the skills they learned from the training back on-the-job.
The review module also teaches participants how to effectively diagnose challenging situations and select the most relevant skills to remedy the situation. Interaction Modeling relies on stringent instructor certification requirements to insure that the program is implemented in an effective way.
The trainers tend to be managers themselves who possess a wide range of knowledge regarding behavior modeling and how it relates to the roles of managers and supervisors.
They are skilled in creating a safe and supportive environment in which participants can explore the various challenges they face in the workplace. Each module begins with a short, didactic, content-focused presentation.
Then, after viewing a video of a positive model performing a desirable skill, the learners discuss how they understand what has transpired in the modeled demonstration.
Then, using both the group and the material they learned in the content overview, participants discuss how best to approach the case-study problem. Interaction Management programs provide a step-by-step approach for handling each difficult interaction situation.
Breaking down problematic situations into critical steps provides the learner with a reasonable and understandable strategy for accomplishing tasks. When the group feels confident about their understanding of the issues, the instructor presents a positive model video that demonstrates an exemplary way of handling the case.
The next step in the process involves extensive practice as the learners try to apply what they have seen and discussed. Each skill module usually includes four skill-practices. In six hours of training, approximately four of those hours are spent in skill-practice related activities.
By incrementally increasing the difficulty of the content and skill challenges, learners build confidence and expand their knowledge. In a skill module, each participant gets to practice handling one interaction situation as a supervisor, and gets to see the situation from the point of view of an employee by being the subordinate in another situation.
In addition, each supervisor actively observes, takes notes, and discusses four other skill practice exercises" [Pesuric,July 8, p. Feedback also is an important tool in Interactive Management and other behavior modeling programs.The World’s Largest Curated Collection of Dissertations and Theses.
As the official offsite dissertations repository for the U.S. Library of Congress, ProQuest is committed to preserving, collecting and distributing graduate works from institutions all over the world.
Open Access Theses and Dissertations. Advanced research and scholarship. Theses and dissertations, free to find, free to use.
Published: Mon, 5 Dec Any organisation needs to be constantly seeking to improve its performance, products, services and processes. It is part of the ongoing change process. Program Summary Interaction management is a program designed to improve leadership skills in such areas as productivity, handling employee conflict, performance improvement, delegation, and overcoming resistance to change by teaching positive models of behavior and on-the-job application.
Find Your Librarian. Get help from a subject expert. Services for Students. Information for Instructors. Dec 18, · Good classroom management is essential in a classroom. The way a teacher manages the classroom will effect the pupil’s behaviour and thus, will reflect on their work.
The way a teacher manages the classroom will effect the pupil’s behaviour and thus, will reflect on their work.